Michael received a BFA from UMass Amherst with a focus on printmaking before working in production ceramics. In 2007, he began an apprenticeship position with our original owner, Nelson Dale. Michael took over ownership of Restoration Services in 2015 upon Nelson’s retirement. As our lead restorer, Michael is an expert at restoring a wide variety of materials from start to finish. Over the years he has helped develop novel techniques and applications of new conservational materials. Michael lives in Medford, MA, with his college sweetheart and their two kids.

Holly earned her BFA in ceramics from the University of Massachusetts Dartmouth and her MFA in ceramics from Arizona State University. She has experience teaching, creating public art and exhibiting her work. With a background in ceramics and painting, Holly is most drawn to restoring pottery and sculpture. She knows too well the feeling of the moment when a favorite pot breaks into pieces. For this reason she likes to think of her job as repairing the broken heart of ceramics, one pot at a time.

James earned his BFA at Berklee College of Music in Drum Set Performance with a specialty in Jazz. He can be found around all of New England playing with multiple groups in a wide range of musical styles. James, our Office Manager, makes sure our operation stays organized, runs smoothly, and posts updates about our new projects on social media. If you have any questions regarding a restoration project, James will be ready to help!